shipping policy
Wellone Fancy & Footwear, Bus Station, Areacode - Vazhakkad Rd, Edavannappara, Kerala 673645.
Confirmed orders are prepared using the exact product, colour, size, quantity, ml, litre, pack or other option recorded in the order. If an item becomes unavailable before dispatch, the store will contact the customer to arrange a suitable resolution.
Orders are normally prepared for dispatch within 1–2 business days after order confirmation and, for prepaid orders, successful payment verification. A different timeline may be communicated for a specific item or order.
After dispatch, the normal target is 2–7 business days, depending on destination, courier/service availability, weekends, holidays and conditions outside the store’s control. Local orders may arrive sooner.
Any delivery or shipping charge applicable to an order should be shown or communicated before final fulfilment. If a special delivery charge is required after checkout because of the destination, the customer will be contacted before dispatch.
Customers are responsible for providing a complete and reachable delivery address and phone number. Delivery can be delayed or returned if the address is incomplete, inaccessible or the recipient cannot be reached.
Where courier tracking is available, the tracking information may be shared after dispatch. For a delivery issue, contact the store through the Contact Us page and provide the order reference.
Weather, transport disruption, public holidays, strikes, carrier issues or other events outside reasonable control can delay delivery. The store will make reasonable efforts to communicate material delays that become known.
This policy applies to orders placed through wellone.in. Consumer rights that cannot legally be excluded remain unaffected. Last updated: 29 August 2026.
