Seller and website
wellone.in is the online catalogue and ordering website for Wellone Fancy & Footwear, Edavannappara, Kerala, India. The website is used to present products, receive customer orders and provide order-related support.
terms & conditions
Clear terms for shopping with Wellone.
These terms explain how product listings, orders, payments, stock, delivery and customer support are handled through wellone.in.
Products we sell
Our catalogue may include footwear, fancy items, bags, cosmetics, accessories, personal-care products and other everyday retail goods. The products visible on the website can change based on stock and current collections.
Prices and offers
The final price shown for the exact selected product option is the price used for the order unless an active offer applies. MRP or crossed prices are shown for reference where available. Expired offers do not create a right to the old promotional price.
Availability and variants
Colour, size, quantity, ml, litre, pack or other options are separate sellable selections where shown. An order is accepted only for the exact option that is available at confirmation time. Stock can change before an order is confirmed.
Orders
Submitting the checkout form creates an order request and tracking reference when the system confirms it successfully. We may contact the customer to clarify an address, product option, stock issue or delivery detail. Orders affected by obvious technical or pricing errors may be corrected or cancelled with customer communication.
Payments and verification
Cash on delivery and/or online payment may be offered depending on the order and current website configuration. An online payment is treated as paid only after the payment is successfully received and can be verified in the relevant payment or bank record. A payment screenshot, message or customer claim alone does not override payment-provider or bank records.
Delivery
Delivery availability, timing and charges can depend on the customer location, product and delivery arrangement. Any estimate is not a guaranteed delivery deadline unless specifically confirmed by the seller.
Returns, exchanges and cancellations
Eligibility depends on the product category, condition, hygiene/safety restrictions, defect status and the policy shown or communicated for the item. Customers should contact Wellone promptly with the order reference and supporting photos where relevant. Items that cannot legally or hygienically be resold may have restricted return eligibility unless defective or incorrectly supplied.
Product information
We aim to keep names, images, sizes, descriptions, prices and availability accurate. Screen colours, packaging or minor manufacturer presentation may differ. Customers should review the selected option before confirming an order.
Customer responsibilities
Customers must provide accurate contact and delivery information, select the intended product option, and use the website lawfully. Do not place fraudulent orders, misuse payment claims, interfere with the website or attempt unauthorised access.
Support and records
Order references, order status, item selections and payment status may be retained as business records for fulfilment, support, accounting, fraud prevention and legitimate legal/compliance needs. Contact details are available on the Contact Us page.
Changes to these terms
These terms may be updated when the store, payment methods, delivery process or applicable requirements change. The version published on this website applies from its publication date.
Questions or disputes
Please contact Wellone Fancy & Footwear first with the order reference and a clear description of the issue so it can be reviewed against the order, stock and payment records. Nothing in these terms removes rights that cannot be excluded under applicable Indian consumer law.
See also our Shipping Policy, Cancellation & Refund Policy and Privacy Policy.
Last updated: 29 August 2026.